One of the projects I'm involved with this term is the implementation of an eLearning package from our Health & Safety department to make sure all staff at the University have the necessary fire safety knowledge to meet legislation. That means 100% of staff need to complete a 30 minute package within 12 months. And they have to get over 80% on the final quiz to 'pass'. Everyone. Admin, Management, Lecturers and Cleaners alike.
I'm sure you've all spotted the hard part of this by now! If you're at all familiar with the range of human beings in the world you know that:
1) telling them they have to do it will get 10% to do it
2) telling their managers to tell them they have to do it will get another 10%
3) planning group sessions where their hands are held all the way through it might manage another 10%
4) continual nagging emails...10%
5) bribery with prizes for completing within a timeframe...10%
That makes 50%. If we're lucky.
So my trick, which I've been given the go-ahead to run with is to name-and-shame, or rather as I sold it, name-and-motivate!
I plan on publishing a "leaderboard" on the staff intranet shortly after launch showing what percentage of people for each dept have completed the package. This should work two-fold: 1) people who haven't done it will see that "Personnel" (for example) are doing better than their own department and 2) people who have done it will see that somehow "Personnel" are still beating their dept and might just encourage their colleagues to complete it too. That's the holy grail.
We launch in early Dec...I'll let you know how it goes!
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