Thursday, 19 August 2010

Managing my Digital Identity


One of the current hot topics in learning technology circles is digital students/digital identity. There are concerns that students don't understand the lasting implications of their digital identities (ie future employers seeing those drunken night out photos in five years time) but I think before we can advise students we need to have a clear grasp on our own presence online. Here's my top 3 things I think we all need to consider - and my take on each.

1. How many online lives?

I have a number of colleagues who maintain two Facebook accounts; one for students to contact them and one for personal relationships. There is a lot to be said for this - it's a way of having quite a public persona but still keeping your private life limited to a small group.

Personally, I've taken the decision to have one joined-up online presence, and am happy to have this quite publically open. I don't teach students directly so all my connections have a roughly equal status - ie none are relying on me to pass or fail their degree.

I also like to tweet as myself - I can reply to work stuff as me, not a faceless support service or brand. I think that's important, the personal voice with a real face and name attached.

2. How much is Public?

If you could be bothered to check out all my online information and join me up with my husband and check through his information you could find out my full address and home phone number. You may or may not think that is a good idea, but the important point is that I am completely aware of it, and the day the last piece of the puzzle went public online (that was our flat number) it was a conscious choice.

3. Is there a weak link?

I found this article on Google or You? Who Would You Rather Control Your Digital Identity? thought provoking. It's all very well having a super professional LinkedIn profile, but if a Google search on you has some 10 year old inappropriate blog comment you wrote as the top hit it ruins your efforts.

There is room for personal opinion and non-professional stuff if you go for my joined-up approach, but that's the stuff that stays 'friends only' on Facebook. I have an internal 'what if my Dad sees this?' rule in my head (as it happens he is a friend on Facebook, so he probably will read this). Because if it isn't suitable for my Dad [insert web-using older relative of your choice] then it probably shouldn't be online anywhere.

Tuesday, 17 August 2010

Upgrading Blackboard 9 to 9.1

Just over two weeks ago we upgraded Blackboard from 9.0 to 9.1 - and not wanting to tempt fate I've delayed writing this post, but now feel in a fairly confident position to say it was the best thing we could possibly have done.

We upgraded from 7.3 to 9.0 last summer, just a few weeks before the start of term. We spent most of that term plagued by stability issues (JVM crashes) and then the rest of the year identifying bugs and applying custom patches and fixes meaning we were no longer on a standard install path and unable to install the generally released service packs.

Pleasingly, 9.1 fixes nearly all the outstanding issues from 9, and so far the only new issues we have found are relatively minor and relate to new improved functionality. The major bugs that affect us now resolved from 9.0 are:
  • Announcements sent as emails will now be delivered correctly
  • Feedback attached to submissions (including via TurnItIn) can now be accessed by the student
  • Ability to get full list of students on your modules
  • Ability to view access statistics for your areas

9.1 has also introduced some helpful new features:

  • "save and next" efficiency feature in the Grade Centre
  • New Learning Module tool
  • New course file management library
  • New Lesson Plan tool
  • Improved appearance
The course file management library really is a big change for us as we don't have the content system (it's basically a cut down version of the content system). If you're interested in more detail (with screenshots!) please read this excellent handout produced by our Learning Technologies Advisors: studentcentral - all change 2010!

I know a lot of institutions on Blackboard 8 are delaying the upgrade to 9.1 for another academic year because of the bad press that 9 received, and I can't say that they definitely should - but for anyone still struggling with 9 I recommend you move to 9.1 as quickly as you can and spend the year supporting interesting new learning tools rather than bug reporting!