Wednesday, 28 September 2011

All the fun of the Fresher's Fair

This morning I took a trip up to Brighton racecourse for our Fresher's Fair. Apparently the largest in the country (according to one of our Students' Union Vice Presidents, Ed, on his blog about the fair). 

As always, the place was buzzing, with sweets, pens, club night freebies and more leaflets than you can imagine stuffed into your hands as you try and walk around.


This was taken before the fair officially opened - already packed

The fair is a mix of student clubs and societies, internal services and local and commercial companies. My colleagues from Student Services, for example, put on a great stall. They were giving out information and useful promotional items like their (now classic!) tea towel.

Student Services - photo by Bob Seago

I believe the fair is a great chance for first years to get a good feel of the range of activities and services available for them during their time at uni. But I think that some of that usefulness is lost with our in-house stalls sharing attention with the commercial ones. As Ed comments in his post, students are encouraged to make the most of the freebies from the commercial advertisers. And they do. The point of the day for many - myself included - becomes getting the best freebies rather than finding out about your town and uni.

An interesting perspective is offered by Reach Students, questioning industry specialists on their views on Fresher's Fairs, and whether this is actually the right time to try and engage students. I like this quote:
"The new student has so much visual noise over the first two weeks of term it is a bonus if they can work out which modules they are taking and how they get to them from their accommodation. The best time to reach them is when they have time in front of a computer and they are looking for distractions (before exams) or excited (two weeks before they arrive on campus)." John Abell, MD at Membership Solutions by Reach Students
I would agree wholeheartedly with this, but if the nightclubs still want to come and give away their freebies knowing the students are unlikely to remember the difference with any of them, then good luck to them. I admit I am not their target audience (by a good 20 years), but would say most didn't manage to stand out in any particular way. However, I will give special mention to the two campaigns that particularly appealed to me today.

1. The Haunt, a nightclub in town. Given what I just said, why did I remember their name? Well because when they gave me a free wristband, they used a metal strip and clamped it on to my wrist! The idea was for students to keep it on as long as possible - all term in fact - to get the discount.

wriststrap clamped on!

2. And a piece of rock from the Samaritans. A simple sweet giveaway, quite fitting for a seaside town, but the message through the rock seemed so apt for the Samaritans and so witty it deserves a special mention!

Samaritans rock - for When Life Sucks

An enjoyable day, and I know that the internal services will have plenty of campaigns long after Fresher's week is finished so the students who were overwhelmed today should be able to get the information they need at a less frantic pace.

3 comments:

Luke, Reach said...

Thanks for the mention Katie.

On the subject of biggest freshers fairs and the commercial focus, UCAS looked to leverage their access to pre-students this year and launched http://www.studentlifestyleshow.co.uk

I didn't go, but people that did told me they attracted lots of brands but not enough students to the event.

About 10% of the predicted 30,000 footfall (hearsay).

Ed Bending VP Wellbeing said...

Hi Katie,

I think I completely agree with the point on when the right time to target students is, and i would also add the 6 weeks into term period and just after the Christmas break are also better times to reach students as it is at these times students are much more aware of the free time they have and are looking for ways to fill it.

The freshers fair will always remain a staple of freshers week however, as it generates so much income for the SU that then goes back towards other services we offer.

On a more positive not however we are working wit co levies in other departments at Brighton to look towards offering a refreshers set of events, around the Christmas period, offering the information again to students without the commercial noise in then background

Clare Hartzler - Student Services said...

Like your blog post Katie and thanks for the plug for Student Services!
We're going to use this picture and upload via Facebook and Community to remind everyone of the wide range of support services available to them throughout their time studying here.

Even though the Fair can be quite a bunfight for goodies, we did meet a number of students seeking guidance and advice on a range of topics from Dyslexia support, childcare and financial advice.

We try to narrow down our messages at Freshers' Fair to a few:
- finding a part-time job advice
- info on how to register with a doctor
- signposting to the Disability and Dyslexia team

Plus introducing ourselves as the support department from the offset.

We'll continue to plug these messages throughout the year via as many different channels as possible. And even if we reached home our messages with a couple dozen students, we hope that a drip-drip method of information sharing throughout the year is effective when combined with attendance at some of the bigger events on the student calendar.

Keep up the good work Katie!

Clare Hartzler
Project Officer - Student Services